VERSION 2026-11-10

TourDeed Converter — Terms of Service

Version: 2026-11-10 · Effective: 2026-11-10

These terms are an agreement between you and TourDeed ("TourDeed", "we", "us"), about TourDeed and its Converter (the "Converter"): the tool at tourdeed.com/convert that turns a Matterport® tour into 360° panorama files, a 3DVista® Virtual Tour Pro project and a zip you can view offline. These terms and the Converter Privacy Policy are the whole agreement for TourDeed.

By ticking the box on the agreement screen, or by using the Converter, you accept these terms.

1. What the Converter is

  • An independent tool. It reads a Matterport tour you point it to (link or 11-character ID): scan positions, rotations, links between scans, panoramas and, where available, floor plans.
  • It changes Matterport's cube-face images into equirectangular 360° JPEGs. This is a change of format; nothing is re-stitched or re-photographed.
  • It builds a 3DVista project (.vtp) with hotspots linking the scans, and a zip that opens offline by double-clicking index.html.
  • It puts the converted tour online as a preview that you can open and share with one link. The preview link stops working after 3 days and the preview is then removed (§9).

TourDeed does not sell or license Matterport or 3DVista products. It is not affiliated with, endorsed by or sponsored by Matterport, Inc. or 3DVista S.L.

2. Your responsibilities

  • Convert only tours that you own, or that the owner has allowed you to convert and reuse. Keep evidence of that permission (written is best); we may ask for it if a rights holder complains.
  • Follow your own agreements with Matterport and 3DVista, and respect the rights of anyone shown in a tour and of the property's owner or occupants.
  • Do not copy, resell or publish a tour you have no rights to, and do not use the Converter for anything unlawful.
  • Keep your TourDeed account secure. You are responsible for what happens under it.

We do not check ownership for you, and we cannot give you rights to a tour that is not ours.

3. Which Matterport tours you can convert

  • Public tours: pasting the link is enough.
  • Private tours that need a Matterport API token are not supported yet. If we add them, you will use a token issued under your Matterport account and agreement, not ours, and it will be your job to make sure your Matterport plan allows that use. The Privacy Policy will say how the token is handled before the feature goes live.
  • Do not misuse Matterport's content, API or SDK through the Converter, for example by trying to get around its access controls or rate limits.

4. Where the work happens

Downloading the panoramas and building the project run in your web browser, and the files are saved to the folder you choose on your computer. Our servers only pass tour metadata (the list of scans and links, and the addresses of the images) from Matterport to your browser, because browsers block calling Matterport's API directly. Panorama images go straight from Matterport's image servers to your browser. We keep no copy of your .vtp project or of your offline zip — keep your own backups. The online preview is described in §9: it includes a copy of the panoramas, which may be the same resolution as the files you download.

5. Matterport

Nothing in these terms binds Matterport or is said on its behalf. Matterport, Inc. is an intended third-party beneficiary of §2 and §3 and may enforce them directly against you.

6. Prices and payment

  • Free trial: one per account (see §6A). The tour is online for 3 days and cannot be downloaded.
  • One tour: USD 10 for a tour of up to 100 panoramas. Each further 100 panoramas, or part of 100, adds USD 5.
  • Packs: pay USD 45 to add USD 50 to your balance, or pay USD 149 to add USD 200.
  • Balance: the balance is in US dollars. When you convert a tour, its one-tour price is taken from your balance. A balance expires 12 months after the purchase that added it.
  • The price is shown before you pay. Prices are in USD.
  • Once a tour is paid for you may download and rebuild it as often as you like for 30 days at no extra charge. The online preview still ends 3 days after it was created (§9).
  • Payments are processed by PayPal. The price shown is the final price: it includes any tax that applies, and nothing is added at checkout. We never see your full card number.

6A. Free trial

  • A new account may try the Converter once, on a tour of up to 100 panoramas. Each Matterport tour can be used for a free trial only once, by any account, and we limit trials per network and per day. We do not accept disposable email addresses.
  • The trial result is put online as a preview (see §9) that you can view and share with its link for 3 days, after which the link stops working and the preview is removed (§9).
  • A trial can only be viewed online. The .vtp project and the offline zip cannot be downloaded for free: the download works only after you buy the tour or use your balance on it. You do not need to repeat the trial.

7. Refunds

If a paid tour cannot be converted because of a problem on our side that we cannot fix, we refund that tour in full or return its price to your balance. Tell us within 14 days of purchase at support@tourdeed.com. Otherwise, once any panorama or project has been downloaded, a purchase cannot be refunded, unless the consumer law where you live says otherwise.

Refunds are handled by hand, one case at a time, after you write to us. Nothing is refunded or taken back automatically.

8. Availability

The Converter relies on third parties, above all Matterport, which may limit or end access at any time and without notice. We do not promise that any tour, resolution or feature will stay convertible, and we may change or withdraw features.

9. Your files and the online preview

The panoramas, projects and zips you download are yours to use within the rights described in §2. They are created and stored on your device, so you are responsible for keeping copies.

Each tour you convert is also put online as a preview so you can view and share it straight away (a link appears when it is ready).

  • The preview lasts 3 days. The link stops working 3 days after the preview is created. The time cannot be extended, and paying does not extend it. The preview files are then removed by a clean-up that runs once a day, so they can remain on our servers for up to about a day after the link has stopped working. The exception is an account we have suspended while we look into a report: its previews may be kept until that review ends. You can delete a preview earlier from your dashboard.
  • Anyone who has the link can open the preview while it is online. We do not list or publish previews anywhere, but share the link only with people you want to see the tour.
  • Each conversion may upload up to 10 GB of preview data in total. Deleting a preview does not give that allowance back.

10. Content you put online with TourDeed

When you put a tour online on TourDeed, as the preview in §9:

  • You confirm the content is your own, or that its owner has authorised you to host and publish it. You must not upload a tour, panorama, floor plan, photo or other material copied from someone else without their permission.
  • You alone are responsible for that confirmation and for any copying, publishing or other use of material you do not have rights to, including any claim by the rights holder. §13 (Indemnity) applies.
  • Copyright stays with the original owner. TourDeed claims no ownership of your tours or of any third party's content. You give us only the permission we need to store, process and display the tour so the service works (for example serving it to people you share the link with), for as long as it is online.
  • If a rights holder tells us that a tour online infringes their rights, we may remove or block it while we look into it, and may close accounts that infringe repeatedly. To report content, write to support@tourdeed.com with the tour link and proof of your rights.

11. No warranty

The Converter is provided "as is" and "as available". To the extent the law allows, we give no warranties, express or implied, including fitness for a particular purpose and non-infringement.

12. Limitation of liability

To the extent the law allows, we are not liable for indirect, incidental, special or consequential losses, such as lost profit, lost data or lost goodwill. Our total liability for any claim about a tour is limited to the amount you paid for that tour.

13. Indemnity

You will cover claims, losses and reasonable costs, including reasonable legal fees, brought against TourDeed by third parties (including tour owners and Matterport) that arise from a tour you converted or put online without the necessary rights, or from your breach of these terms.

14. Suspension and termination

We may suspend or close your access to the Converter if you misuse it or breach these terms, or block a tour when its rights holder asks us to. You may stop using the Converter at any time.

15. Trademarks

Matterport® and 3DVista® are trademarks of their owners and are named only to describe compatibility. The TourDeed name and logo are ours.

16. Consumer rights

Nothing in these terms takes away consumer-protection rights you have where you live, including any right to bring a claim there.

17. Changes

We may update these terms. A new version is posted here with a new date. When a change is material, the Converter asks you to agree again before your next conversion; until you do, you cannot unlock or download new tours.

18. Contact

support@tourdeed.com · TourDeed